Last updated: 1 July 2026
Please read these Terms carefully. By accessing or using SourceSwap, you agree to be bound by them.
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you", "your", "User" or "Subscriber") and SourceSwap, operated by Firefly Design LLP, having its registered office at D-227 Abul Fazal Enclave-1, Okhla, New Delhi-110025, India (the "Company", "SourceSwap", "we", "us" or "our"), governing your access to and use of the SourceSwap website at sourceswap.app, our progressive web application, sensors, and related services (collectively, the "Service").
By creating an account, signing in, subscribing to a paid plan, or otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Service.
You must be at least 18 years of age and capable of forming a legally binding contract under the Indian Contract Act, 1872, to use the Service. By using the Service, you represent and warrant that you meet these requirements and that all information you provide is accurate, current, and complete. The Service is intended for users in India; you are responsible for compliance with all local laws applicable to your use.
The Service uses third-party authentication (Google Sign-In) to create and access your Account. You are responsible for maintaining the confidentiality of the credentials associated with your authentication provider and for all activities that occur under your Account. You agree to notify us immediately of any unauthorized use of your Account. We are not liable for any loss or damage arising from your failure to safeguard your credentials.
SourceSwap provides power-supply monitoring for residential societies, including grid/mains power status, outage history, notifications, and, on eligible Plans, smart-device control features. The Service relies on Sensors, third-party connectivity, and third-party platforms. We do not guarantee that the Service will detect every power event, deliver every notification, or be available without interruption. The Service is an informational and convenience tool and must not be relied upon for life-safety, medical, security, or other critical purposes.
We offer the following Plans, with fees as displayed within the Service at the time of purchase:
All fees are stated in Indian Rupees (INR) and are exclusive of, or inclusive of, applicable taxes as indicated at checkout. You are responsible for all taxes, levies, and charges imposed by any taxing authority in connection with your Subscription. We reserve the right to change Plan features and pricing at any time; changes to recurring fees will apply from your next billing cycle and, where required by law, with prior notice to you.
YOUR SUBSCRIPTION RENEWS AUTOMATICALLY. By subscribing to a paid Plan, you authorize the Company and its payment processor to automatically charge the applicable recurring fee to your selected payment method (including via UPI AutoPay mandate) at the start of each successive billing period, without further action or authorization from you, until you cancel.
Your Subscription will continue indefinitely on a recurring monthly basis and will automatically renew at the then-current price for the applicable Plan. You acknowledge and agree that:
You may cancel your Subscription at any time through the Service, through your UPI/payment application's mandate management, or by contacting us at hello@sourceswap.app. Cancellation will stop future automatic renewals. Cancellation takes effect at the end of your current paid billing period. You will retain access to paid features until the end of the period for which you have already paid, after which your Account will revert to the Basic plan. Cancelling does not entitle you to any refund for the current or any prior billing period.
ALL SALES ARE FINAL. ALL FEES ARE NON-REFUNDABLE AND NON-RETURNABLE.
To the maximum extent permitted by applicable law, payments made for any Plan, including recurring renewal charges, are strictly non-refundable, in whole or in part, and we do not offer returns, exchanges, credits, or pro-rated refunds under any circumstances, including but not limited to:
You expressly waive any right to a refund except where such waiver is prohibited by mandatory applicable law. Where a refund is required by law, it will be limited to the minimum amount mandated by that law.
Payments are processed by third-party payment service providers (including Paytm and the UPI network). By providing payment information and setting up a recurring mandate, you authorize the relevant processor to charge your payment instrument in accordance with these Terms and the processor's own terms. We do not store your full payment-instrument details. Your use of payment services is subject to the applicable processor's terms and privacy policies, and we are not responsible for the acts or omissions of any payment processor.
Where a Sensor is provided or used, you agree to install, position, power, and maintain it in accordance with any instructions provided. Sensor readings may be affected by power conditions, wiring, placement, network availability, and other factors, and may be delayed, inaccurate, or unavailable. We make no warranty regarding the accuracy, completeness, or timeliness of Sensor data. Risk and, where applicable, title to any hardware passes to you on delivery; hardware is subject to the no-refund and no-return provisions of these Terms.
The Max plan may allow you to connect to and control third-party smart devices and appliances. You are solely responsible for the safe configuration and operation of your devices, for ensuring that automated actions are appropriate and safe for your environment, and for compliance with the terms and safety instructions of those devices' manufacturers. You must not use device-control features for any device where unattended or automated operation could cause injury, property damage, fire, or other harm. We are not liable for any consequence arising from your use of device-control features.
You agree not to, and not to permit any third party to:
The Service, including all software, designs, text, graphics, logos, and trademarks, is owned by or licensed to the Company and is protected by applicable intellectual-property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your personal, non-commercial use. All rights not expressly granted are reserved. You retain ownership of data you submit, and you grant us a worldwide, royalty-free licence to use such data as necessary to operate and improve the Service.
By using the Service and providing your contact details (including a WhatsApp/phone number), you consent to receive service-related communications, including power alerts, transactional messages, and account notices, by email, in-app messaging, WhatsApp, or other channels. Message delivery depends on third-party platforms and is not guaranteed. You may opt out of non-essential communications as provided within the Service.
The Service integrates with third-party services (including Google, Paytm/UPI, and WhatsApp/Meta). Your use of those services is governed by their respective terms and policies. We are not responsible for third-party services and disclaim all liability arising from them.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
To the maximum extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, and any warranty that the Service will be uninterrupted, timely, secure, error-free, or that any defects will be corrected. You assume all risk arising from your use of the Service.
To the maximum extent permitted by applicable law, in no event shall the Company, its directors, officers, employees, affiliates, or suppliers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or property damage, arising out of or related to your use of, or inability to use, the Service, whether based in contract, tort, strict liability, or otherwise, even if advised of the possibility of such damages.
In all cases, our aggregate liability arising out of or relating to the Service shall not exceed the total fees actually paid by you to us in the three (3) months immediately preceding the event giving rise to the claim, or ₹1,000, whichever is lower.
You agree to indemnify, defend, and hold harmless the Company and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your use of the Service, your violation of these Terms, your violation of any law, or your infringement of any third-party right.
We may suspend or terminate your access to the Service, in whole or in part, at any time, with or without notice, including if we believe you have breached these Terms or to protect the Service or other users. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination (including Sections 8, 13, 16–18, and 22) shall survive. No refund is payable upon suspension or termination.
We may modify, suspend, or discontinue the Service or any part of it at any time. We may also amend these Terms from time to time. The updated Terms will be posted with a revised "Last updated" date, and your continued use of the Service after such posting constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Service.
We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, power or grid failures, internet or telecommunications failures, third-party platform outages, governmental action, strikes, or natural disasters.
These Terms are governed by and construed in accordance with the laws of India, without regard to conflict-of-laws principles. Subject to the arbitration provision below, the courts at New Delhi, India shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service.
Any dispute, controversy, or claim arising out of or relating to these Terms shall be referred to and finally resolved by arbitration by a sole arbitrator appointed by the Company, in accordance with the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be New Delhi, India, and the proceedings shall be conducted in English.
In accordance with the Information Technology Act, 2000 and the rules made thereunder, the Grievance Officer for the Service is:
We will acknowledge grievances within the timelines required under applicable law.
For any questions about these Terms, contact us at hello@sourceswap.app.
By using SourceSwap, you acknowledge that you have read and understood these Terms and agree to be bound by them.