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Getting started

What is SourceSwap and how does it work?

SourceSwap tells you whether your housing society is running on the electricity grid (mains) or on the backup diesel generator — live, and with a history of past outages.

A sensor installed at your society's mains supply detects the real power source and reports it to the app instantly. You just open SourceSwap to see the current status, and on the Pro plan you're alerted the moment it switches.

Find and select your society
  1. On the home page, open Get started and choose your City.
  2. Pick your Society from the list.
  3. Continue with Google to create your free account — you'll land on your society's live dashboard.

Already have an account? Just sign in and choose your society.

My city or society isn't listed

We roll out one society at a time. Cities and societies marked “coming soon” don't have a sensor connected yet, so they aren't selectable.

Sign in and select the closest match, or email hello@sourceswap.app with your society's name — telling us where demand is helps us prioritise the rollout.

Install SourceSwap on your phone

SourceSwap is a web app — no app store needed. Adding it to your home screen makes it open like a native app and, on iPhone, is what unlocks push alerts.

iPhone / iPad (Safari): tap ShareAdd to Home ScreenAdd.

Android (Chrome): tap menuInstall app.

Notifications & alerts

Turn on push notifications

Push alerts are included on Pro and reach you even when the app is closed.

  1. On iPhone, first add SourceSwap to your Home Screen and open it from there.
  2. Go to Account and switch Push Notifications on.
  3. Tap Allow when your device asks.
  4. Hit Test to see a sample alert.

The Account screen also has an illustrated, step-by-step guide for your exact device.

I'm not receiving push notifications

Work through these — they resolve almost every case:

  • Are you on Pro or Max? Push alerts aren't available on Basic.
  • On iPhone: you must open SourceSwap from the Home Screen icon, not the Safari tab — alerts don't work from the browser tab.
  • Is the Push Notifications toggle on in Account? Try turning it off and on again.
  • Did you tap Allow? If you blocked it earlier, re-enable notifications for SourceSwap in your browser/OS settings, then toggle on again.
  • Check your phone isn't in a Focus / Do Not Disturb mode that mutes it.

Still stuck? Email hello@sourceswap.app.

Set up Telegram alerts

Prefer Telegram? On Pro you can get the same outage alerts there for free.

  1. Go to AccountTelegram Notifications.
  2. Tap Connect — it opens our bot in Telegram.
  3. Press Start in the chat. That links your account, and alerts begin flowing.
I blocked notifications earlier — how do I re-enable them?

Once you've dismissed the permission prompt, the browser won't ask again until you reset it:

  • iPhone: Settings ▸ Notifications ▸ SourceSwap ▸ allow, or delete and re-add the Home Screen icon.
  • Android / Desktop Chrome: tap the 🔒 lock icon in the address bar ▸ Site settings ▸ Notifications ▸ Allow.

Then return to Account and switch Push Notifications on again.

Outages & the dashboard

Reading the power status (Mains vs Generator)

Mains means your society is on the electricity grid. Generator (DG) means the grid is down and you're running on the diesel backup — that's an outage in progress.

The big status card on your dashboard always shows the current source, refreshed automatically.

Understanding the outage calendar & uptime %

The monthly calendar on your dashboard colours each day by how much time your society spent on the generator that day:

  • No outage — grid all day.
  • <30m / 30m–2h / >2h — increasing downtime.

Uptime % is the share of the month so far spent on the grid. Use the arrows to move between months.

How accurate is the power detection?

The status is read directly from a sensor on your society's mains supply — it reflects the actual power source, not a schedule or a prediction. Readings update continuously, so the app tracks switches within moments of them happening.

If something looks off for your society, tell us at hello@sourceswap.app and we'll check the sensor.

“Last outage” and “Recent activity” explained

Last outage shows when the most recent outage began (or “Ongoing” if you're on the generator right now). Recent activity lists your latest outages with their start/end times and how long each lasted.

Plans & billing

What's included in Basic, Pro and Max?
  • Basic — free: live power status, outage history and the monthly calendar.
  • Pro — ₹79/month: everything in Basic plus real-time push & Telegram alerts.
  • Max — ₹199/month: everything in Pro plus smart-device control (auto switch off ACs/EVs).

Compare and upgrade →

Upgrade to a paid plan
  1. Open Upgrade and choose Pro or Max.
  2. Approve the UPI AutoPay mandate in your UPI app so the plan renews automatically each month.
  3. Once payment is confirmed, paid features unlock right away and we email your invoice.
What happens if I cancel — or my autopay stops mid-month?

Nothing abrupt happens. You've already paid for the current billing period, so you keep every paid feature until that period ends — then your account moves to free Basic automatically.

This is true whether you cancel yourself or your bank/UPI revokes the AutoPay mandate. If a mandate is revoked, we email you the exact date your access continues to, with a one-tap link to re-subscribe. There are never surprise charges after cancellation.

Refunds & the first-month guarantee

Your first month on any paid plan is fully refundable within 30 days if you're not satisfied. From the second month onwards, charges are non-refundable once billed. Full details are in our refund policy.

Cancel or manage your UPI AutoPay

To stop future renewals, cancel the SourceSwap AutoPay mandate from your UPI app's autopay/mandate section, or email us at hello@sourceswap.app. You'll keep your plan until the end of the period you've already paid for.

Account & privacy

Signing in

SourceSwap uses Sign in with Google — there's no separate password to remember. Use the same Google account each time so your society and plan stay linked. Trouble getting in? Email hello@sourceswap.app.

Change your society

Open Select society from your account to switch to a different city/society at any time.

Is my data private?

SourceSwap only shows society-level power status — never anything about individual homes or your personal usage. See our privacy policy for how we handle your account data.

Smart devices (Max)

What is the SourceSwap Enabler?

The Enabler is an optional add-on for the Max plan that lets SourceSwap automatically control your own devices — for example, pausing high-draw appliances like ACs or EV chargers while your society is on the generator, to save on diesel-backed power.

Set up the Enabler

On Max, open Smart devices and follow the guided setup: connect the Enabler to your home Wi-Fi, then enter the pairing code it shows to claim it onto your account.

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